The Liability Needle in the RIA Haystack

I have always enjoyed working with registered investment advisers (RIAs) and their representatives (IARs). I first got into the investment industry in 1995, shortly after the NASD issued Notice to Members 94-44. NTM 94-44 clearly stated that BDs had a duty to monitor the trading activity of both independent RIAs owned by the BDs registered representatives and the BD’s own proprietary RIA.

I was one of the few attorneys in Atlanta who had an understanding of the Investment Advisers Act of 1940, so I responded to an  for a RIA Specialist with FSC Securities here in Atlanta. Met some incredible people like Jim Wisner, FSC’s President, Tom Wells, FSC’s general counsel. and Carolyn Maloney, who actually ran the RIA Compliance department for me.

One of the most frustrating aspects of my job as manager of RIA compliance department was that I knew I could offer more advice to the RIA firms than we were providing. At the same time, I understood FSC’s position with regard to the potential liability issues involved with providing such information.

BDs have no legal obligation to provide compliance advice to independently owned RIA firms. I do not think that most independent RIA firms believe that their BD will tell them anything they need to know with regard to RIA legal and compliance issues. Just as I tell my RIA compliance clients, if you do not have a legal obligation to provide a service, either by laws/regulations or based on your contract with a client, do not provide such service. If you do, a good attorney will argue that you voluntarily provided said service, so why did you not provide other additional services.

I believe that most RIAs and IARs are basically honest and want to provide their clients with valuable services.  That’s why I try to provide information on this blog that will educate RIAs and IARs and allow them to better protect themselves and their practices with regard to best practices and some little known legal nuances, or as I like to call them, liability needles in the RIA haystack.

Grab your master agreement with the custodian(s) that you use for your RIA practice. Somewhere in the agreement you will find language such as

You represent and warrant that you have necessary authority to enter into this agreement.

You represent and warrant that you have necessary documentation and authority to enter into this agreement.

You agree to indemnify and hold harmless XYZ and its affiliates, and its and their directors, officers, employees and agents from and against any and all claims, actions, costs, and liabilities, including attorneys’ fees, arising out of or relating to XYZ acting in accordance with any instructions that you may give.

Trust me, it’s somewhere in the master agreement, usually in a section entitled “Legal Authority” and/or Indemnification.” My experience is that too many RIA firms simply sign the master agreement without actually reading, considering and understanding the actual terms of the master agreement. In some cases, the failure to do so can have some serious adverse, and expensive, consequences.

The investment industry generally relies on a document known as a trading authorization in taking orders and trading. While the industry does business relying on such trading authorizations, no questions asked, the fact of the matter is that legally, a person needs to have a power of attorney in order to legally act on behalf of another person. Two of the most common power of attorney forms, also referred to as “directives” in some cases, are a durable power of attorney for health care and a financial durable power of attorney.

When a securities attorney is reviewing a potential case involving a discretionary account, they should always determine whether the RIA trading in the account had a power of attorney or just a trading authorization. If the attorney decides to proceed with the case and the RIA only had a trading authorization, the attorney is probably going to add an unauthorized trading claim.

RIA should always obtain a properly executed power of attorney from a client prior to trading in the client’s account. While in most cases a short and simple power of attorney will suffice to convey the necessary authority to the RIA, an RIA should always check the applicable state law for each jurisdiction in which they do business, as some state are well-known for having different rules and regulations. Do  not even get me started about Louisiana, where they still basically use the old Napoleonic Code. Yes, that Napoleon.

In an increasingly litigious society, an RIA can find itself and its officers facing not only their legal fees and costs, but having to potentially pick up the legal fees and associated costs of their custodian, since they may be named as a party as well for having executed the trades without the RIA having all the legally required documents.

I know that some BDs do have sample powers of attorneys that they provide to their registered representatives who manage discretionary accounts. As a registered representative of the BD, they should be more than willing to provide such form to IARs of independent RIAs owned by their registered representatives.

Truly independent may be able to find other RIAs that are willing to share the power of attorney form they use, but the prudent RIA will verify that any such form is legally acceptable in their jurisdiction. Some jurisdictions have very strict requirements as to certain required language and disclosures that must be included in certain types of powers of attorney.

Some attorneys and RIAs claim that a trading authorization is sufficient, as they will simply argues that a customer ratified any trades if they did not object to same. Ratification may in fact work, but courts and regulators have increasingly rejected such defenses, as both have adopted even stronger consumer-centric position.

If you own or are affiliated with a privately owned RIA, understand that it is your business and you have the responsibility for knowing and complying with any and all federal, state and local regulations. While RIA compliance has become increasingly more difficult and time-consuming, especially with the new emphasis on cybersecurity and client confidentiality, a RIA may not have to worry about such issues for long it if the required compliance is not done properly.

 

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James W. Watkins, III Quoted in 401(k) “Best Practices” Article

I was recently quoted in an article addressing best practices of leading 401(k) plans. The article raises a number of relevant issues regarding providing a meaningful plan to help plan participants accomplish their financial goals.

The article, “Is your 401(k) helping or hurting your retirement savings,” is available at the MarketWatch web site:

http://www.marketwatch.com/story/is-your-401k-helping-or-hurting-your-retirement-savings-2016-07-06

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The End of Human Investment Advisors Exaggeration

Only when the tide goes out do you discover who’s been swimming naked.
Warren Buffett

This weekend I saw yet another story on the predicted end of the human investment advisors and the takeover of the robo-advisors. Whenever I see such stories, I just shake my head. I guess that as an attorney and someone who has been in the investment advisory business arena since 1995, I just see a different picture than a lot of other people.

Yes, robo-advisors can offer beneficial economies of scale in the provision of personal investment advice, but the quality of the services provided by robo-advisors has yet to be really tested by a significant downturn in the stock market. And there are many who believe that when “the tide does go out,” and the market does experience a significant downturn, a number of suspected issues involving robo-advisors will be exposed, resulting in a wave of litigation.

People who know me know that I like to tell the story about the computerized asset allocation proposal that was prepared for a recently widowed wife. Her husband had carefully created an investment portfolio that provided significant income through interest and dividend payments, more than enough for them to live comfortably for the rest of their lives.

An investment advisor asked her to fill out a risk tolerance questionnaire so that he could prepare a financial plan for her, including an asset allocation proposal. One of the questions on the risk tolerance questionnaire asked her if she had any needs for income. Naturally, she answered “no,” as her current investment portfolio provided more than a sufficient amount of income.

However, the computer program did not, and could not, realize that her answer was based on the income produced by her portfolio. As a result, the asset allocation software program recommended a re-allocation that was totally unsuitable, replacing most of the income-oriented investments with equity-based products, some of which were grossly unsuitable.

Worse yet, the advisor actually presented the proposal to the widow. Fortunately, she did not implement the proposed re-allocation, as she sought the advice of her counsel and her children before making any changes in her portfolio.

As we all know, any computer based financial planning/investment program is subject the to the familiar “garbage in/garbage out” trap. In the case of the widow, her answer was totally accurate, but the inherent limitations of any computer program needed to be recognized and addressed.

I have read that at least one of the major robo-advisor firms has now partnered with an investment advisory firm to add the human element to their services, apparently in recognition of the potential legal issues that may result from a totally computer-based program.

I still am unclear on exactly what services the human advisors provide in this new program, but hopefully it will include the ability to reduce potential legal liability by offering proactive wealth management services beyond  the simple re-balancing services which most robo-advisors offer. Re-balancing alone simply does not provide the downside protection contemplated and endorsed by the Prudent Investor Rule, as set out in Section 90 the Restatement (Third) of Trusts.

Asset allocation decisions are a fundamental aspect of an investment strategy and a starting point in formulating a plan of diversification….These decisions are subject to adjustment from time to time as changes occur in economic conditions or expectations or in the needs or the investment objectives of the trust.

I believe that while some litigation will be based on basic unsuitability claims based on the investments within some investment portfolios, the major litigation claims will be based on the positions set forth in the Restatement, including the Prudent Investor Rule. I always advise new clients to take a weekend and visit a local law school library and read the entire volume on the Prudent Investor Rule, as the courts and the regulators routinely rely on the Restatement in deciding investment and fiduciary related cases.

Another reason that I believe that the human element will always be needed in the financial planning and investment advisory businesses is that clients will always need additional wealth management services that can only properly be provided by human advisors. For instance, recent studies are consistently showing that high net worth clients are inquiring more about asset protection and wealth preservation strategies.

In the legal community, this concept of “integrated estate planning” is growing, especially since the new higher estate tax exemptions and the new portability laws are reducing the need for  many of the more traditional estate planning techniques. Integrated estate planning actually offers a good opportunity for investment advisors to form new collaborative relationships with attorneys.

Investment advisors can obviously seize on this concept of collateral services by developing other services that the public often seeks , such as college tuition planning, divorce planning, and retirement income/retirement distribution planning. In most cases there are programs, in most cases conferring designations. to help an advisor acquire the knowledge necessary to properly provide such services.

Just as Mark Twain noted that reports of his death had been greatly exaggerated, I believe that there will always be a need for the human element in the investment advisory and financial planning businesses.

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A Little More Knowledge on Reducing 401(k) Plan Sponsor Liability

As I have mentioned several times, I believe that the current environment presents investment advisors with a perfect opportunity to enter the 401(k) arena and prove the value added proposition that they can provide. The DOL’s recently announced fiduciary standard only increases the value of the opportunity.

In our experience, the fiduciaries of most [404(c)] plans believe they have [complied with 404(c)] but in most cases they have not.

Those words of warning come from Fred Reish, one of the nation’s leading ERISA attorneys. The relevance of the quote lies in the fact that ERISA plan sponsors face unlimited personal liability if they fail to comply with all of Section 404(c)’s requirements.

As I read various financial publications, I see a large number of articles trumpeting the goal of “retirement readiness.” Toward that goal, the articles usually stress the value of increasing participation in a company’s 401(k) plan by automatic enrollment and automatic contribution programs.

As an ERISA attorney who regularly performs forensic portfolio analyses of 401(k), 457(b) and 403(b) plans, I’m not sure that plan sponsors realize the personal liability exposure that they may be creating for themselves by forcing employees into non-compliant and imprudent plans and forcing such employees into plans whose investment options are actually costing the plan participants to lose money.

I believe that an area that is going to be receiving more attention in the excessive fees and imprudent investments litigation arena is private colleges and universities. Private colleges and universities do not enjoy the same protection from ERISA that government-run colleges and universities do.

I recently completed a forensic investment analysis on the 403(b), 457(b) and Optional Retirement Program of a major Southern university. Of the 126 mutual funds I reviewed, only 16 of the funds passed my prudence analysis based on their nominal returns, and only 6 passed my prudence analysis based on their risk-adjusted returns.

My analysis did not include an analysis of the sub-accounts within the variable annuities which were offered as part of the plans. However given the fact that the sub-accounts were basically higher priced versions of some of the same company’s mutual funds that failed my forensic analysis, inclusion of the sub-accounts would have assuredly resulted in even more discouraging results.

In performing my forensic analyses, I rely on several proprietary metrics, most notably the active Management Value Ratio™ 2.0 (AMVR) and the Fiduciary Prudence Compliance Score. A list of the metrics I use in preparing my forensic fiduciary prudence analyses is available here.

To be honest, the AMVR is usually enough alone to expose mutual funds that are imprudent due to failing to provide a positive incremental return for a plan participant and/or being cost inefficient, both of which actually cost plan participants money. I am not sure how a plan sponsor would successfully argue the prudence of either situation.

And that presents yet another opportunity for fee-only investment advisors to prove their value added proposition to ERISA plan sponsors. Most plan sponsors blindly rely entirely on service providers who are either stockbrokers, broker-dealers, insurance agents or insurance companies.

However, the courts have repeatedly stated that plan sponsors cannot blindly rely on such parties given their inherent conflicts of interest. In order for plan sponsors to justifiably rely on the advice of third parties, such third parties must be independent and unbiased. As one court stated in denouncing blind reliance on service providers and stressing a plan sponsor’s duty to perform an independent investigation and evaluation of a plan’s investment options,

blind reliance on a broker whose livelihood [is] derived from the commissions he [is] able to garner — is the antithesis of such independent investigation.

Liss v. Smith
, 991 F. Supp 278, 299 (S.D.N.Y. 1998)

So truly objective and independent investment advisors can both educate plan sponsors and provide such sponsors with the valuable advice that they need in attempting to be 404(c) compliant and attempting to promote their goal of “retirement readiness” for their plan participants. Plan sponsors will then need to consult with ERISA attorneys or consultants to ensure compliance with the other non-investment related 404(c) requirements.

Carpe diem!

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To BICE Or Not To BICE, That Is the Question.

I read an interesting article today on LinkedIn Pulse entitled “401(k) Opportunity, Is That You ?” by Rebecca Hourihan. https://www.linkedin.com/pulse/401k-fiduciary-opportunity-you-rebecca-hourihan-aif-ppc-?trk=mp-reader-card Ms. Hourihan addressed the same question that several of my plan sponsor fiduciary clients have asked me – what are the potential legal liability issues with allowing a plan service provider to enter into BICE agreements with a plan’s participants?

With all the articles and discussions regarding the DOL’s new fiduciary rule and BICE, I have not seen anything discussing the worst case scenario in a BICE situation. While one would like to think that the severe penalties for violating the rule and/or a BICE agreement would reduce the likelihood of same, it would be foolish not to recognize that there will undoubtedly be some violations of the rule and BICE.

There have numerous references made suggesting that the real parties that will benefit from the rule and BICE are class action attorneys since BICE preserves the right of an individual plan participant to participate in a class action based on a violation of the rule and/or BICE. I am among those who believe that there will also be legal actions against plan sponsors in cases of BICE violations based on breach of fiduciary claims, based on the argument that but for the plan sponsor hiring the service provider and allowing them to have access to the plan participants, resulting in the opportunity to obtain BICE agreements from plan participants, the damages suffered from the BICE violation would not have occurred.

Under the new fiduciary rule, plan sponsors have an opportunity for significant power in vetting potential service providers and establishing the terms of any engagement. They also have an increased liability exposure in connection with same. A potential violation of both the rule and BICE are certainly foreseeable. Therefore, one can legitimately ask why a plan sponsor would not require that a potential service provider agree not to ask plan participants to enter into a BICE agreement, since a BICE agreement essentially asks a plan participant to allow the service provider to engage in the very sort of abusive conflict-of-interest conduct that drove the passage of the rule and BICE.

Ms. Hourihan’s article made the point very clear with her simulated discussion:

Plan Sponsor: Are you working in my best interest?”
Advisor: “No, I’m using an exemption.”

And it’s just that simple. If a plan sponsor allows a service provider to seek BICE agreements from the plan’s participants and the service provider violates the BICE agreement, the individual will probably have to submit to arbitration with regard to any individual claim. Given the questions regarding the fairness of arbitration, it is highly unlikely that the plan participant will recover 100 percent of their loss, especially since attorneys fees will probably not be awarded, further reducing any recovery. Throw in possible discovery costs and other legally related expenses, and the seriousness in both the wrongful act and the plan sponsor’s culpability in not preventing same by prohibiting BICE agreement with the plan’s participants, and I believe you have the potential for a valid action against the plan sponsor.

Since most plan participants likely do not understand the implications of the new rule and BICE, a collateral issue is whether a plan sponsor has a fiduciary duty to explain both to plan participants so that they understand what their rights are with regard to both and the full implications of entering into a BICE agreement, that essentially they are giving the service provider/advisor the right engage in providing advice and recommendations that would otherwise be legally prohibited. Even if a plan sponsor attempts to educate plan participants on all of these issues, it is still possible that some plan participants still do not fully understand the issues and how they can protect themselves. In such cases, it can be anticipated that plan sponsors will be asked why they just did not take the proactive step of just conditioning the hiring of a service provider on their agreement not to seek BICE agreements from the plan’s participants.

I’m sure some will respond to this post with more negative comments about me and my fellow attorneys. Hopefully, some will seriously consider the points I’ve made, and other attorneys have already discussed nationally, and use them as potential “value added” ideas in marketing to plan sponsors and building their practices.

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Going Forward: Quantifying “Best Interest,” Reasonable Compensation and Suitability for Investment Professionals

With the DOL’s recent release of their new fiduciary rule (Rule)and the related Best Interest Contract Exemption (BICE), there has been an increased interest in the concepts of “best interest” and prudence, two of the key concepts involved with both the Rule and Bice. Chris Caruso, the fine editor of the FiduciaryNews group on LinkedIn, recently raised the question whether the current fiduciary movement is “the beginning of the end or the end of the beginning.” John Bogle recently opined that the current fiduciary movement is just the beginning of a bigger, industry-wide movement.

Opponents of the Rule, Bice and the overall fiduciary movement argue that both “best interest” and prudent are highly subjective concepts and, thus , open to differing interpretations. However, the DOL has taken a lot of steam out of that argument by choosing to define “best interest” in terms of prudence, a simple, common sense principle. The association of prudence with “best interest” become even more meaningful given the admonition of Section 7 the Uniform Prudent Investor Act – “wasting beneficiaries’ money is never prudent.”

The reasonableness of a financial advisor’s compensation in connection with the provision of Retirement Advice is another key, yet arguably highly subjective, concept under both the Rule and BICE. In discussing this issue with my colleagues from both the legal and financial services professions, an important consideration seems to be whether reasonableness is seen in absolute or relative terms. In “absolute” terms means that reasonableness is determines solely in terms of actual monetary compensation, often in terms of peer/industry standards.

Evaluating reasonableness in “relative” terms means comparing the monetary compensation paid by a client/customer to the inherent quality and value, if any, of the investment advice provided, a legal concept known as “quantum meruit.” Given the abundance of evidence establishing the poor historical performance of actively managed mutual funds and the inequitable nature of the “inverse pricing” method used by many variable annuity issuers in computing a variable annuity annual M&E fee, a strong argument can be made that the fees and other costs charged by many investment professionals are not reasonable at all, as shown by the recent decisions and settlements in the ERISA excessive fees cases.

The renewed interest in the concepts of “best interest” and prudence has also spilled over to the interpretation of suitability, the standard of care that is still applicable to most stockbrokers and broker-dealers providing non-Retirement Advice situations. While suitability is considered a far less demanding standard of care than “best interest,” it should be noted that both FINRA and its predecessor, the NASD, are both on record stating that both stockbrokers and broker-dealers must always act in the best interest of their customers. Enforcement decisions involving both entities have consistently upheld this position.

In assessing suitability of advice, there are two significant aspects of suitability. The reasonable-basis obligation requires a member or associated person to have a reasonable basis to believe, based on reasonable diligence, that the recommendation is suitable for at least some investors. The customer-specific suitability standard requires that the advice provided to a customer must be suitable in connection to the customer financial need, objective and personal investment parameters.

As an attorney, I am always interested in relevant evidence and the proof of a case. For that reason, I created a metric, the Active Management Value Ratio™ 2.0 (AMVR), that allows investors, financial advisers and attorneys to quickly and effectively evaluate actively managed mutual funds in terms of “best interest,” reasonableness and suitability.

An example will help demonstrate the value of the AMVR in mutual fund analysis. Assume the following facts: Fund A, an actively managed fund, has an annual expense ratio of 100 basis points (1.00%), a turnover ratio of 30 percent and a 5 year annualized return of 19 percent. A comparable index fund has an annual expense ratio of 16 basis points (0.16%), a turnover ratio of 3 percent and a 5 year annualized return of 20 percent.

The AMVR analyzes a mutual fund  in terms of its incremental costs and the incremental return, if any, that it provides. In this example, the actively managed fund does not provide any incremental return, but still costs an investor a significant amount of incremental costs, 116 basis points (1.16%) Investors should remember that each additional 1 percent in fees and costs reduces an investor’s end return by approximately 17 percent over twenty years. Given the lack of any incremental return and the impact of the incremental costs associated with Fund A, an investment in Fund A would actually costs an investor money, hardly a prudent or suitable investment for anyone.

Assume the scenario, with the exception that Fund A’s 5 year annual return is 21 percent. Fund A would provide an incremental return of 100 basis points (1.00%). However the fund’s incremental costs would exceed fund’s incremental return, once again resulting in a net loss from anyone investing in the fund. Furthermore, 85 percent of the fund’s fee would only be producing 4.7 percent of the fund’s overall return. Again, hardly a prudent or suitable investment for anyone.

A recent study by Eugene Fama and Kenneth French concluded that only the top three percent of active managers manage to produce returns that even manage to cover their costs. The AMVR provides a simple means for investors, investment professionals and attorneys to analyze an actively managed fund to see if the fund qualifies as a prudent and/or suitable investment. Given the historical evidence regarding the under-performance of actively managed mutual funds and the continuing trend of decisions and settlements in the ERISA excessive fees/fiduciary breach cases, prudent financial advisers will take greater care in ensuring the quality of the investment advice they provide to the public.

 

 

 

 

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“Best Interest,” BICE and Class Action Targets, Part II

Much has been written about the Department of Labor’s (DOL) new fiduciary rule and the accompanying Best Interest Contract Exemption (BICE). Several writers have suggested that the group that will benefit the most from the rule and BICE are class action attorneys.

Unless Financial Institutions and their Advisers understand and successfully adapt to the shift from a culture of “suitability” to the more demanding “fiduciary/’best interest’/prudence” culture required under the DOL’s new fiduciary rule and BICE, the likelihood of successful class actions against them will definitely increase.

In Part I of this article, we discussed the fiduciary issues that exist for Financial Institutions and their Advisers with regard to actively managed mutual fund, including so-called “closet index” funds and the popular “preferred provider” programs that many Financial Institutions have adopted. In Part II, we will address the issue of 401(k) Rollovers and IRAs, variable annuities and equity/fixed index annuities.

401(k) Rollover and IRAs Accounts

The abusive marketing and sales strategies directed toward Retirement Investors in connection with 401(k) rollovers and individual retirement accounts (IRAs) were one of the primary reasons for the DOL’s new fiduciary rule and BICE. In many cases, a 401(k) rollover into an IRA is a prudent move, as it often provides a Retirement Investor with a wider selection of investment options that provide better returns and lower fees.

However, experience has shown that far too often unethical financial advisers were recommending that Retirement Investors execute 401(k) rollovers into actively managed mutual funds with historically poorly performing mutual funds and with excessively higher fees. In other cases, financial advisers were recommending questionable products such as variable annuities and fixed/equity indexed annuities in order to receive the high commissions associated with such products, despite the fact that such products raise obvious “best interest” issues for a Retirement Investor.

Under the new fiduciary rule and BICE, making recommendations with regard to 401(k) rollovers and IRA investments is classified as a fiduciary act. Under the new rule and BICE, a financial adviser must determine whether a rollover would be in the “best interest” and prudent of a Retirement Investor. In making such decisions, Financial Institutions and their advisers are required to consider such factors as

  1. the costs associated with the plan versus the costs associated with the IRA;
  2. the Retirement Investor’s available alternatives to a rollover; and
  3. the different levels of services and investments available under each option.

One question that I have received in connection with a financial adviser’s duty to perform a “best interest” analysis in connection with rollover and IRA advice is whether an adviser will be required to perform an analysis similar to that provided by the AMVR metric. Given the continuing legal actions and settlements involving the quality of current 401(k) plans, is it prudent for a Financial Institution and their Advisers to simply assume that a Retirement Investor’s 401(k) plan is prudent with regard to its investment options, both in the quality of the investment options and their fees.

I do not know the answer to the question, but it would seem to be an area that needs to be addressed to further the goals of the new rule and BICE, namely to ensure that Retirement Investors are protected and receiving investment advice that is prudent and in their “best interest.” The question becomes even more relevant if the financial adviser proving the rollover and IRA advice is the same adviser who advised the 401(k) plan as to its investment options, as there would definitely be, at a minimum, a potential conflict of interest since the adviser would be unlikely to admit to making poor investment recommendation for the 401(k) plan. My guess is that someone will eventually raise these questions, again in furtherance of the goals of the rule and BICE.

Variable Annuities

Variable annuities are among the leading grounds for customer complaints each year. The abusive sales strategies, as well as the issues regarding the excessive fees and quality of investment options offered by such products, makes such products imprudent for most investors. Given the fact that most variable annuities charge cumulative annual fees of 2-3 percent, and that each additional 1 percent in fees and expenses reduces an investor’s end return by approximately 17 percent over a twenty year period, it is easy how a variable annuity could reduce an investor’s end return by over 50 percent. Hardly prudent or in an investor’s “best interest.”

The impact of excessive fees and the poor quality of investment subaccounts within variable annuities is  the reason why smart investment advisers have avoided variable annuities since investment advisers have always been held to a fiduciary standard. Smart investment advisers have also realized that the method used by most variable annuity issuers to calculate the annuity’s annual M&E, commonly known as “inverse pricing,” is inherently inequitable. Using “inverse pricing,” the variable annuity issuer bases the annuity’s annual M&E on the accumulated value of the variable annuity, even though the variable annuity issuer’s legal obligation under the death benefit is usually limited to the amount of the variable annuity owner’s actual contributions, which are usually far les than the annuity’s accumulated value.

Experience has shown that in most cases, the variable annuity issuer does not even have to pay a death benefit, as the accumulated value of the annuity at the owner’s death is greater that the death benefit. This makes the inequitable nature of the choice of “inverse pricing” to calculate annual M&E fees even more inequitable and egregious, as it guarantees a windfall at the variable annuity owner’s expense. This results in a situation that is clearly imprudent and not in the variable annuity owner’s “best interest,” as the law clearly states that “equity abhors a windfall.”

Equity/Fixed Indexed Annuities 

A relatively newcomer to the financial services industry, equity/fixed indexed annuities (EIAs) are marketed in such as way as to entice investors to invest in a product that will allow them to benefit from the returns of the stock market without all of the risk associated with the stock market. However, it is the various restrictions and other limitations on an investor’s returns that may result in class action suits involving these products.

EIAs are not technically securities. They are an insurance product that uses the returns on a stock market index or other benchmark to calculate the interest rate earned by the annuity. Given the popularity of EIAs and the confusion and complaints resulting from the restrictions on interest earned by investors, the DOL obviously chose to take steps to protect investors and ensure that Retirement Investors are treated fairly.

The issue with EIAs has to do with the fact that EIAs usually contain various “caps” and restrictions and limitations that result in an investor receiving a level of interest that is far below the return of the applicable market index. Two of the most common restrictions are the “cap rate” and the “participation rate.”  The “cap rate” is just that, a cap on the amount of interest an investor can receive, regardless of the actual return of the applicable market index. Based upon my experience, most EIAs use a cap rate of approximately 10 percent.

The “participation rate” is then applied to further reduce the rate of return actually received by an investor. Again, based on my experience, 2 percent is a popular “participation rate.” Therefore, for example, assume an EIA based its interest rate payable on the S&P 500, with a “cap rate” of 10 percent and a “participation rate” of 2 percent. If the  S&P 500 had an annual return of 30 percent, the investor would only be credited with an interest rate of 8 percent (10 percent “cap rate”) minus 2 percent “participation rate’).

These various restriction and limitations can be confusing to an investor when combined with the marketing materials that tout an interest rate based on the enticing returns of the stock market. Under BICE’s new Impartial Conduct Standards, Financial Institutions and their Advisers are prohibited from making misleading statements about investment transactions, compensation and conflicts of interest. The combination of marketing discussing interest based on market gains with the restrictions on interest actually earned by an investor can obviously raise issues as to misleading statements. Fortunately for Financial Institutions and their Advisers, this is an issue that should be easily resolved through better disclosure , both in terms of the disclosure language itself and the prominence of same.

Conclusion

The bad news – the DOL’s new fiduciary rule and BICE impose strong requirements on Financial Institutions and their Advisers in connection with the provision of investment advice to Retirement Investors. The good news – the requirements, while demanding, can and must be complied with to avoid the potentially severe legal penalties, both from regulators and class actions. The shift from a culture of “suitability” to a much more demanding “fiduciary/”best interest”/prudence culture definite change, but one that can actually help increase business for Financial Institutions and their Advisers by regaining the trust of Retirement Investors by promoting a system that produces win-win situations for all parties. For those unwilling to comply with the DOL’s new fiduciary rule and BICE to produce such result, the guarantee of successful class actions should come as no surprise.

© Copyright 2016 The Watkins Law Firm, LLC. All rights reserved. 

This article is for informational purposes only, and is not designed or intended to provide legal, investment, or other professional advice since such advice always requires consideration of individual circumstances.  If legal, investment, or other professional assistance is needed, the services of an attorney or other professional advisor should be sought.

 

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“Best Interest,” BICE and Class Action Targets

Much has been written about the Department of Labor’s (DOL) new fiduciary rule and the accompanying Best Interest Contract Exemption (BICE). Several writers have suggested that the group that will benefit the most from the rule and BICE are class action attorneys.

As an ERISA attorney, I have to admit that unless Financial Institutions and their Advisers understand and successfully adapt to the shift from a culture of “suitability” to the more demanding and unforgiving “fiduciary/’best interest’/prudence” culture, the likelihood of successful class actions against them will definitely increase.

BICE expressly preserves and protects the right of Retirement Investors to participate in class action actions involving violations of the new fiduciary rule and/or BICE. BICE provides that the exemption is lost is the contract includes any provision attempting to make a Retirement Investor waive or otherwise forfeit their class action rights.

One common tactic used by the financial services industry has been to argue that the suitability standard commonly used in assessing the conduct of stockbrokers is purely subjective, and therefore open to various interpretations. The DOL’s choice of imposing a fiduciary “best interest” standard on Financial Institutions and their Advisers in advising Retirement Investors, and defining “best interest” in terms of the prudent person standard adopted by ERISA and the Restatement (Third) of Trusts effectively nullifies any such “subjectivity” arguments.

I have had several colleagues and a few institutions ask me about the areas that I believe will be the most vulnerable to potential class actions under the rule and/or BICE. Based upon my prior experience as a compliance director and my experience as a fiduciary/ ERISA attorney and consultant, I believe that there are six areas that will face the most scrutiny and potential class action litigation under the DOL’s new fiduciary rule and BICE:

  1. Actively managed mutual funds
  2. Closet index funds
  3. Brokerage “preferred provider” programs
  4. 401(k) rollovers and IRAs accounts
  5. Variable annuities
  6. Equity indexed annuities

Over the next two days, I will address each of these areas and the fiduciary liability concerns that I see for them. Today, I will address the first three areas – actively managed mutual funds, so-called “closet index” funds, and brokerage “preferred provider” programs.

Actively Managed Mutual Funds
Regular reader of my blog know that I created a metric, the Active Management Value Ratio™ 2.0 (AMVR). The AMVR is a cost/benefit metric that provides investors, attorneys and investment fiduciaries with a simple, yet effective means of quantifying prudence. Consequently, it fits perfectly with the DOL’s new focus on prudent investing. Complete information on the AMVR and the procedure for calculating the metric can be found here.

Assessing prudence using the AMVR involves answering a few simple questions. First, does the actively managed mutual funds provide a positive incremental return, or alpha, above and beyond the benchmark? If not, the fund is obviously not a prudent investment since it provides no benefit, and worse yet, a potential loss for an investor when compared to the benchmark fund. Second, if the actively managed fund does provide a positive incremental return, is the incremental return greater than the incremental cost incurred in producing such incremental return? if not, the fund is not a prudent investment since an investment in the fund would end up costing an investor more than the benefit provided.

The AMVR also provides a means of assessing the cost effectiveness of an actively managed mutual fund. For example, assume an actively managed mutual fund has a stated annual expense ratio of 100 basis points (1.0%) compared to a benchmarks annual expense ratio of 20 basis points (0.20%), resulting in an incremental cost of 80 basis points (0.80%).  Assume that the actively managed fund has an annual return of 10.5 percent as compared to the benchmark’s annual return of 10 percent, resulting in an incremental return of 50 basis points (10.5-10). As a result, the incremental, or additional, cost of the actively managed fund constitutes 80 percent of the fund’s expense ratio, yet is only producing 5 percent of the fund’s total return. This raises obvious questions regarding the prudence of the actively managed fund.

Using the same scenario, which would be the prudent choice – paying 20 basis points for an annual return of 10 percent, or paying 100 basis points, five times more than the cost of the benchmark fund, for an annual return of 10.5 percent, paying 80 basis points for an additional 50 basis points of return? Again, the prudent choice is obvious. And yet, financial advisers continue to recommend, and investors continue to trust such recommendation and purchase, the imprudent investment.

These are the types of questions, and adjustments, that Financial Institutions and their Advisers are going to have to deal with as they convert from the “suitability” culture to the “best interest”/prudence standards under the DOL’s new fiduciary rule and BICE. These decisions will become even more difficult given the recent study by Eugene Fama and Kenneth French which found that only the top three percent of active managers were able to produce returns that even managed to cover their fund’s costs. All of these facts simply serve to increase the likelihood of successful class actions going forward.

Closet Index Funds

“Closet index” funds, aka “index huggers,” are generally defined as mutual funds holding themselves out to the public as actively managed mutual funds with higher fees substantially higher than index funds, often 3-4 times higher, but whose actual performance closely tracks the performance of the less expensive index fund.

Canada has recently announced that it is investigating the extent of “closet index” funds in it country due to the potential misrepresentation of services provided by such funds and the higher fees associated with same. Since the Impartial Conduct Standards under BICE prohibit any misrepresentations in connection with the sale of investment products Retirement Investors, it is reasonable to assume that Retirement Investors may file class actions under the new fiduciary rule and BICE base on the same concerns that Canada is investigating.

While there is no universally accepted R-squared rating that classifies a fund as a “closet index” fund, there is general agreement that a fund with a R-squared rating or 90 or higher suggests “closet index” status. Given the recent trend of high R-squared ratings between equity-based mutual funds, both domestic and international funds, there is an even greater likelihood of class actions based on “closet index” fund issues unless Financial Institutions and their Advisers carefully review mutual funds and their R-squared rating to ensure an appropriate correlation of returns between such funds.

Brokerage “Preferred Provider” Programs

When I first entered the securities industry, I was totally unaware of the so-called “preferred provider” programs that are so popular in the investment industry. The attorney in me made me wonder how many investors were aware of these artificial restriction being placed on the investment advice they were receiving. Given the fact that most “preferred provider” programs involve the advisers recommending funds with a history of poor relative performance and excessively high fees, such programs make Financial Institutions and their Advisers participating in same clear candidates for successful class actions.

The new Impartial Conduct Standards under both the rule and BIC call into question the continued use of such programs, as the standards prohibit Financial Institutions from using any sort of bonus or other incentive programs that could cause their Advisers from adhering to the “best interest”/prudence standards of both the rule and BICE. The artificial restriction on investment products that can be recommended to Retirement Investors under such programs as well as the cash and other compensation generally available to financial advisers as part of such programs, e.g., trips and “educational” seminars at resorts and abroad, would clearly appear to violate both the letter and the spirit of the new fiduciary rule and BICE, namely to ensure that Retirement Investors are receiving investment advice that is prudent and in their “best interests.”

Preferred provider programs are so financially profitable for both the mutual fund companies and the Financial Institutions that it can be assumed that both parties will try to develop some “work-around” if the current preferred provider programs become targets form regulatory scrutiny or class actions. However, anything that artificially limits the quality of investment advice being provided to Retirement Investors or anything that compromises the rule and BICE’s commitment to advice that is prudent and in the “best interests” of Retirement Investors can be expected to face strict scrutiny.

© Copyright 2016 The Watkins Law Firm, LLC. All rights reserved. 

This article is for informational purposes only, and is not designed or intended to provide legal, investment, or other professional advice since such advice always requires consideration of individual circumstances.  If legal, investment, or other professional assistance is needed, the services of an attorney or other professional advisor should be sought.

Posted in 401k, 401k compliance, 401k investments, 404c, 404c compliance, compliance, fiduciary compliance, fiduciary law, investments, pension plans, retirement plans, securities compliance, wealth management, wealth preservation | Tagged , , , , , , , , , , , , , , , , | Leave a comment

“Best Interest,” BICE and Liability Exposure for Plan Sponsors

I recently posted an article in various LinkedIn groups that addressed the need for various parties to address their duties and potential liability under the DOL’s new fiduciary standard. My comment that accompanied the post was

Based on my personal experience and feedback thus far, very of few of those mentioned in the article truly understand both the “best interests” standard and BICE.

My point is simply this – based on my experience in conducting forensic fiduciary prudence audits and analyses, I believe that most plan sponsors and other plan fiduciaries lack the knowledge and experience to properly evaluate the prudence of mutual funds and/or variable annuity subaccounts (403(b) plans).

This point was addressed in detail in  “The Adequacy of Investment Choices Offered by 401(k) Plans,” an article by three finance professors, Edwin. J Elton, Martin J. Gruber, and Christopher R. Blake. The professors reported that for 62 percent of the 400+ 401(k) plans studied, the types of choices offered were inadequate, with difference in fund expenses playing a pivotal role in reduced performance. The study ultimately found that

If investors are given an inferior set of choices in their plan, the effectiveness of their choice is seriously constrained….

Over a 20-year period, ( a reasonable investment horizon for a plan participant), the cost of not offering sufficient choices makes a difference in terminal wealth of over 300%. Since, for more than one half of plan participants, a 401(k) plan represents the participant’s sole financial asset, the consequences are serious.

The study’s findings regarding the negative impact of a fund’s fees and expenses on a fund’s end return is not only common sense, but has been supported by other studies. Burton Malkiel has found that the two best indicators of a fund’s future performance are the fund’s expense ratio and its trading costs.

The primary investment options in many 401(k), 403(b), 457(b) plans and variable annuities are actively managed mutual funds, this despite studies, such as Standard & Poor’s annual SPIVA reports, that have consistently shown that historically most actively managed mutual funds have underperformed passively managed funds, commonly referred to as “index” funds. And yet, plan sponsors continue to load their plans with the underperforming, excessively priced actively managed mutual funds, and then express surprise when they get sued for such fiduciary breaches and eventually settle the case for millions of dollars.

Sponsors were sent a clear message regarding their fiduciary duty to control the investment costs of their plan when the federal district court for the Southern District of New York, the court for the Wall Street district, denied a plan’s motion to dismiss a case filed by the plan’s participants alleging that the plan chose mutual funds charging the participants excessive fees. In denying the motion to dismiss, the court noted that

Essential to the plausibility of plaintiffs’ claims was the allegation that the Affiliated Funds ‘charged higher fees than those charged by comparable Vanguard funds—in some instances fees that were more than 200 percent higher than those comparable funds.’

The court’s explicit acceptance of Vanguard’s funds as appropriate benchmarks in assessing the prudence of the fees has been duly noted by the plaintiff’s bar, and should be likewise noted by plan sponsors and other investment fiduciaries. While the court’s decision is technically only binding on that court, the fact that the court routinely handles cases involving Wall Street and securities issues, as well as the pure common sense rationale behind the decision, ensures that it will be cited in cases involving excessive fees and fiduciary duties issues. And yet, I have found that plan sponsors, and even some ERISA attorneys, are totally unaware of the court’s ruling. For those who want to review the court’s decision, the case is Citigroup v. Leber.

Simply put, there are going to very few instances where a plan’s actively managed investment options are going to be less expensive than a comparable Vanguard fund, especially when the actively managed fund’s expense ratio and its trading costs are considered. In most cases, the actively managed fund’s combined expense ratio/trading costs expenses will often be three times as expensive as those of the comparable Vanguard fund. Given these facts, it is easy to see why the expectation is that cases alleging a plan sponsor’s breach of their fiduciary duties will continue to be filed and settled for millions of dollars. This is also why there is an expectation that 403(b) and 457(b) plans may soon face similar breach of fiduciary duty claims.

Quantifying Fiduciary Prudence With the Active Management Value Ratio™ 2.0

I developed a metric, the Active Management Value Ratio™ (AMVR), to allow investors, plan sponsors and other investment fiduciaries to properly evaluate the prudence of investments, especially actively managed mutual funds and variable annuity subaccounts. An explanation of the principles behind the AMVR, as well as the calculation process, is available here.

The AMVR is based on the studies of investment icons, Charles D. Ellis and Burton Malkiel. Malkiel’s findings re the importance of a fund’s fees and trading costs have already been noted. Ellis noted that index funds have essentially become like commodities, where an investor knows that they will essentially receive the return of the market at the market’s risk level. As a result, Ellis suggested that in evaluating actively managed mutual funds,

[r]ational investors should consider the true cost of fees charged by active managers not as a percentage of total returns but as the incremental fee as a percentage of the risk-adjusted incremental returns above the market index.

The incremental fees for an actively managed mutual fund relative to its incremental returns should always be compared to the fees for a comparable index fund relative to its returns. When you do this, you’ll quickly see that the incremental fees for active management are really, really – on an average, over 100% of incremental returns.

That’s right: All the value added-plus some- goes to the manager, and there’s nothing left over for the investors who put up the money and took the risk.

And there’s the foundation for a closing argument against a plan sponsor on a claim of breach of the fiduciary duties of loyalty and prudence. Throw in the simple addition, subtraction and division required to calculate the AMVR to provide the evidence of imprudence and all that’s left to do is enjoy the proverbial “checkmate” over the plan and it’s fiduciaries. A plan sponsor’s pleas of not meaning any harm and/or lack of knowledge of such facts are irrelevant on the issue of fiduciary liability, as the courts have consistently ruled that “a pure heart and an empty head are no defense to breach of fiduciary claims.”

In both my law and fiduciary consulting practices, my friends and foes have come to refer to my use of the AMVR as “running the AMVR gauntlet” since I have developed a systematic procedure for effectively using the AMVR. The “gauntlet” involves the following steps/questions:

(1) Does the actively managed mutual fund produce a positive incremental return, i.e., alpha, for an investor? If not, the fund results in a loss for an investor and is therefore not a prudent investment.

(2) If the actively managed fund does produce a positive incremental return, is the fund’s incremental return  greater than the fund’s incremental cost in producing said incremental return? If not, the fund results in an overall loss for an investor and  is therefore not a prudent investment.

(3) If the actively managed mutual fund provides an incremental return that exceeds the fund’s incremental costs, does the fund’s R-squared rating qualify the fund as a “closet index” fund? By definition, closet index funds, aka “index huggers,” are funds that closely track their underlying market index, meaning most of their returns can be attributed to the performance of the market index rather than the active management of the fund. In my practice, I classify any actively managed mutual funds with an R-squared rating of 90 and above as a closet index fund.

The fiduciary liability aspect of closet index funds comes from the fact that they not provide the same, in some cases less, returns than an index fund at a fee that is often two or three times higher than the index fund’s fee. Therefore, closet index funds are not a prudent investment.

(4) To further evaluate a closet index fund, I use a proprietary metric, the Active Management Fee Factor™ (AMFF), to factor in a fund’s R-squared rating to calculate the effective fee for a fund. In cases where a fund has a high R-squared rating of 90 or above, the effective expense ratio is often 6-7 times higher than the fund’s stated expense ratio. I then re-calculate the fund’s AMVR score using the fund’s AMFF score. In most cases, the R-squared adjusted AMVR is well above 1.0, meaning the fund’s effective incremental costs far exceed the fund’s incremental return, thereby making the fund imprudent.

I advise my fiduciary consulting clients to use the same system. I know attorneys that use “the gauntlet” in their securities and ERISA practices. While relatively simple, going through the steps and getting a plan sponsor or other investment fiduciary to admit the imprudence of a fund after each step makes for an impressive and informative presentation.

“All Hands On Deck”

The article I posted on LinkedIn basically warned that all parties in the ERISA arena need to learn how the DOL’ new fiduciary rule, including the BIC exemption, does or could impact their services and legal duties. My experience has been that most plan sponsors blindly rely on whatever their service providers tell them. This is dangerous for several reasons.

In most cases, plan sponsors mistakenly believe that they have recourse against their service providers if the information provided to the plan sponsor is incorrect. In truth, most service providers use contracts that effectively limit any fiduciary liability for the information they may provide to a plan. Plan sponsors should always have service provider contracts reviewed by experienced counsel in order to determine the existence of any exculpatory provisions.

Secondly, the courts have consistently ruled that any reliance by plan sponsors on information provided to them by third-parties must be justifiable in order to provide any defense to potential liability. Plan sponsors should be aware that the courts have held that reliance on stockbroker, insurance agents and others with a potential financial interest in the advice they provide is never justified.

Plan sponsors and others need to be able to independently evaluate the potential investment options for their plans, both as part of the initial selection and as part of their ongoing fiduciary duty to monitor the plan’s investment options. Evaluating funds based solely on annual returns and standard deviation of returns data is not acceptable, as it ignores other important factors in the fiduciary prudence equation. While the AMVR is obviously not the only means for a plan sponsor or other investment fiduciary to meet their fiduciary duties of loyalty and prudence, it does provide a simple, yet effective, means of doing so.

Conclusion

Under the DOL’s new fiduciary rule, an understanding of the meaning of ‘best interest” will be crucial in avoiding unwanted fiduciary liability exposure, both in terms of the rule’s general fiduciary obligations and the Best Interest Contract (BIC) exemption.  Financial advisers and investment fiduciaries often claim that they do not  understand the meaning of the fiduciary “best interest” duty. While such claims often ring hollow, under the DOL’s new fiduciary rule, plan sponsors and other investment fiduciaries need to be able to document that they used a legally appropriate due diligence process in evaluating and selecting investment options for their plans if they have any hopes of avoiding liability for breach of fiduciary liability claims since, as mentioned earlier, the courts will not accept ” a pure heart and an empty head” defense.

 © Copyright 2016 The Watkins Law Firm. All rights reserved. 

This article is for informational purposes only, and is not designed or intended to provide legal, investment, or other professional advice since such advice always requires consideration of individual circumstances.  If legal, investment, or other professional assistance is needed, the services of an attorney or other professional advisor should be sought.

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Making BICE Meaningful – Reality vs. Illusion

I have had a lot of people ask me what I thought of the DOL’s new fiduciary standard. While I think there are some good points to the new fiduciary standard, in many ways the new standard reminded me of a basic concept I learned in my first year contracts class in law school – the large print giveth, and the small print taketh away.

In this case, the overall new fiduciary standard guidelines are the large print and the Best Interests Contract Exemption, or BICE, is the small print. While I realize why BICE was added to the new law, as a former compliance director I also understand the potential consequences of the exemption, especially in regards to undermining the entire purpose of the DOL’s new fiduciary standard.

From a compliance perspective, I always had to deal with a certain few that were going to try to do whatever they wanted to do, especially if it was financially profitable for them. In some cases, they knew I was not going to approve a proposed trade or trades, so they decided at some point to just keep the applications in their desks and hope I would not find out.

What they forgot was that the compliance director gets a list of all trades and has a key to every desk in the office. The brokers I supervised also quickly learned that I brought those keys with me on my audits of external offices.

Some of the brokers I supervised hated me because of my thoroughness. Brokers know that the percentage of brokers that get caught for improper or illegal activity is very low, due both to the sheer numbers of brokers and trades. If a compliance director is not diligent in his/her supervision of their brokers, unethical brokers can make a lot more money.

So how does this apply to BICE? BICE requires that brokers and other advisers prepare and execute the contract that provides, among other things, that the broker agrees to act as a fiduciary and to put the “best interests” of customer first. Violations of the contact provides customers with a cause of action against the offending broker.

However, the benefits and protections of the BICE agreement are essentially meaningless unless a customer has the ability to detect violations of the agreement and the “best interests” rule. Needless to say, most people lack the knowledge or experience to detect such violations. So, BICE notwithstanding, unethical brokers can maintain their pre-BICE business practices.

Shifting the responsibility for enforcing the “best interests” provision of the DOL’s new fiduciary standard on to the public simply makes no sense and provides a significant loophole for unethical brokers and other financial advisers. It is clearly foreseeable that investors will simply sign whatever is given to them to sign, with little or no understanding as to the content of the document and the accompanying legal significance of same.

One of the aspects of the new DOL fiduciary standard that I did like was the recognition of the abusive marketing strategies often connected to variable annuities and fixed index annuities. By requiring such products to comply with BICE, the hope was that such abusive marketing strategies would be addressed.

Variable annuities often assess their annual M&E fees (primarily the annuity’s death benefit) on what is known as an inverse pricing platform. What this essentially means is that that the variable annuity’s annual fee is based on the accumulated value within the variable annuity rather than on the actual cost to the annuity issuer should they have to pay a death benefit to the variable annuity owner’s heirs.

Since the annuity issuer’s legal and financial obligation as to the death benefit is often limited to the annuity owner’s actual contributions, allowing the variable annuity issuer to bases fees on the accumulated value within the variable annuity ensures a windfall for the annuity issuer in most cases. Allowing a windfall to the the benefit of the annuity issuers at the expense of the annuity owner clearly is not in the “best interests” of the annuity owner and violated a basic principle of equity law – equity abhors a windfall.

Variable annuities and fixed index annuities pay large commissions. Therefor, some brokers and broker-dealers are not going to give up selling such products, BICE be damned. So given the previously mentioned low detection rate for non-compliance with both FINRA guarantees and the BICE guarantees, unethical brokers will simply say whatever they need to say in the BICE agreement and continue to do business as usual, with a wink and a nod to a weak or complicit compliance department.

This presents a perfect marketing opportunity for the prudent and proactive investment adviser. Since investment advisers are already held to a fiduciary standard, the investment adviser should stress this and help educate customers and potential clients of the chance that the guarantees of the DOL’s new fiduciary standard, especially with regard to the guarantees provided by BICE, may be largely illusory unless the customer or clients is knowledgeable enough to understand and detect violations of the fiduciary standard’s “best interest” requirement. Alerting clients and potential clients to these concerns may help develop the trust that is so crucial to forming a solid long-term adviser-client relationship.

 

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